TERMS & Conditions

General Legal Notice Conditions

Terms and Conditions of Service Use and Subscription
1. Ownership of the Website

1.1. Comporta Prime Rentals is the owner of the domain www.comportaprimerentals.com and its respective subdomains and it makes the same available to Internet users, in order to inform, advertise and provide information concerning properties used for holiday or short duration rentals (hereinafter the “Property/ies) in Alentejo and a range of information associated with tourism, as well as allowing certain tourism-related services to be rendered through the website.

1.2. By browsing or using the website you are considered a user of the website (hereinafter, the “User/s”) and this implies acceptance of all the conditions included in this Legal Notice. The website service provision has a duration that is limited to the time that the User is connected to the website or to any of the services provided through the same. Users should therefore read this Legal Notice carefully every time they intend to use the website, because the latter and their conditions of use set forth in this Legal Notice may be amended at any time.

1.3. Some services on the website accessible for Comporta Prime Rentals Users may be subject to specific conditions, regulations and instructions which may replace, supplement and/or modify this Legal Notice and they must be accepted by the User before the corresponding service provision may start.

2. Purpose of the Legal Notice

2.1. This Legal Notice regulates the conditions, access and use of the website, their contents and services, paid and free of charge, made available to Users; this includes Travellers, Property and services from the website.

2.2. This Legal Notice shall be applicable both to promotional and information provision activities carried out through the website and to the rendering of the services offered on the website, whereby it shall be in force at all times, both for merely browsing on the website and for service provision within the framework of the website, although these latter activities shall furthermore be subject both to this Legal Notice and to the Service Conditions included on the website and the specific conditions that may exist.

3. Acceptance of the Legal Notice Conditions

a. User Status

Access and/or usage of the website by the User implies full and unreserved adherence to the Legal Notice Conditions set forth in the published version from the time that the user accesses the same. They shall be understood as accepted by the simple fact of visiting the website pages and in particular if the services on the website are used.

The User states they are of legal age and with the legal capacity to be bound and comply with the conditions of the Legal Notice set forth herein.

b. General Regulations for Use

The User undertakes to use the website diligently and correctly, in particular when publishing Contents using the different forms enabling this and they shall be respectful in their communications with other Users on the website. Likewise, they undertake to, including but not limited to, not inserting Contents, and particularly opinions, videos or images, or not to make comments or commit actions that:

  • Are libellous, imprecise, abusive, obscene, irreverent, offensive, tacitly or expressly sexual, threatening, harassing, racist, sexist or illegal, in breach of third parties’ rights (e.g., industrial and intellectual property rights; privacy or publicity rights) or not related to the service provided by the website or that in way violates legal provisions;
  • transmit junk mail, “SPAM”, chain letters or unsolicited bulk mailshots; are false or deceptive or promote illegal activities or rude, threatening, obscene, libellous, offensive behaviour or that clearly insult the honour or the personal or family privacy of third parties; supply practical information on illegal activities;
  • involve any commercial, advertising or sales activity, even when there is no monetary consideration; or
  • contain personal data pertaining to third parties that should not be made public or should not be communicated without the Owner or the rights holder’s consent.

Likewise, the User is obliged to communicate appropriately and with respect with other Comporta Prime Rentals Users or clients and to comply with the law, good manners and in act in good faith.

The website enable the User to issue and publish Contents and, in particular, opinions, positive or negative about the properties and their surroundings. The website may moderate and/or censure the Contents Users introduce that are dumped directly and at the sole responsibility of the latter, although those, which, at Comporta Prime Rentals’ discretion, clearly and expressly breach the foregoing conditions may be withdrawn.

Comporta Prime Rentals shall not be held liable, nor does it guarantee, the veracity or the accuracy of the Contents that Users may post on its website.

The User shall respond before Comporta Prime Rentals and before any third party, for any damages that may result from a breach of their foregoing obligations.

c. Industrial or intellectual property

The data compilation that Comporta Prime Rentals makes available to its users (hereinafter the “Databases”) and all the contents of the website, understanding these to include but not be limited to, the texts, contract templates, images, videos, photographs, trademarks, graphics, logotypes, icons, software technology, links and other audiovisual or sound contents, together with their graphic design and source codes (hereinafter the “Contents”) or any other signs susceptible to industrial or commercial usage, are intellectual property belonging to Comporta Prime Rentals or to third parties, and under no circumstances may any rights to exploit the same be understood to be transferred to the User, beyond what is strictly necessary for correct usage of the website.

The User states they hold the rights of the Contents they publish or declares to have the author or Owner’s authorisation, making over to Comporta Prime Rentals, free of charge and for an indefinite and unlimited time duration and for use globally, all the reproduction, distribution and public communication rights over the same through web pages, digital information newsletters and other similar publications, expressly authorising Comporta Prime Rentals to be able to transfer said Contents to third-party websites and other digital or physical media with which Comporta Prime Rentals has entered into collaboration agreements.

All reproduction, distribution, public communication and transformation of any element belonging to Comporta Prime Rentals are strictly prohibited without express authorisation from the latter.

Unauthorised use of the Databases, Contents or any other element comprising intellectual or industrial property belonging to Comporta Prime Rentals shall give rise to the criminal and/or civil liabilities or any other liabilities set forth by law.

Under no circumstances shall Comporta Prime Rentals be held liable for User infringements affecting the rights of third parties and the User shall release Comporta Prime Rentals from all liability in the event of any claims being lodged.

In those cases in which Comporta Prime Rentals is contracted by the advertiser to take photographs of the properties, the rights over said photographs shall belong to Comporta Prime Rentals and this shall be indicated on the same, although Comporta Prime Rentals shall grant the advertiser indefinite and unlimited geographical licence to use them on the website.

d. Database and Contents

The User undertakes to use the Databases and the Contents included in the website abiding by the law and this Legal Notice.

The User, compliant with current legislation, shall refrain from the actions included in, but not limited to, the following:

  • Reproducing, copying, distributing, availing, publically communicating, transforming or modifying the Contents except in cases authorised by law or expressly consented to by Comporta Prime Rentals or, if applicable, by whoever holds the exploitation rights.
  • Reproducing or copying for private use Contents that may be considered Software or Databases compliant with current intellectual property legislation, as well as their public communication or being placed at the disposal to third parties when these acts necessarily involve reproduction by the User or by a third party.
  • Extracting and/or reusing all or a substantial part of the website Contents or likewise the Databases that Comporta Prime Rentals makes available to its Users.

e. Cookies

Comporta Prime Rentals may use cookies whilst rendering its website service. Consult our Cookie Policy.

f. Hyperlinks

Comporta Prime Rentals shall under no circumstances be held liable for the content, functioning and/or data protection policy or other terms contemplated on other websites to which access may be given by including a link on this website, nor for the contents, services or products offered therefrom, unless these other sites belong to Comporta Prime Rentals. The hyperlinks contained on the website may direct Users to third-party websites. Comporta Prime Rentals includes them to facilitate the User’s browsing; under no circumstances does it assume any liability for the contents, information or services that might appear on said sites, which shall be of an informative nature and in no cases shall they imply any relationship between the aforementioned third party and Comporta Prime Rentals.

4. Subscription Conditions

4.1 The User shall publish their advertisement on Comporta Prime Rentals in keeping with the procedure indicated thereon. To this end, the User should fill out the form provided including images of the properties (or request the photographic production to Comporta Prime Rentals), until the information required for the advertisement has been fully submitted.

4.2. The User states that all the details included in the advertisement are true, exonerating or request the photographic production from Comporta Prime Rentals of any liability; the foregoing notwithstanding, the latter shall undertake whatever verification and diligence actions it deems appropriate in order to offer its website Users truthful and reliable information. For these purposes, the User states that they hold sufficient title and authorisation, if applicable, to include the properties in the advertisement.

4.3. Responsibility for the prices, description, location and other information appearing in the advertisement contents lies exclusively with the User, who should, moreover, update them as often as is necessary in order for the information to remain accurate; whereby or request the photographic production from Comporta Prime Rentals assumes no liability whatsoever for any inaccuracies in this type of information.

4.4. For any information on the service requested, the User may contact or request the photographic production from Comporta Prime Rentals through the contact forms available on the website or e-mails provided.

4.5. The prices of the plans will be specified here, where the taxes applicable at any time shall always be stated. The User shall make payment through the methods offered by Comporta Prime Rentals.

5. Comporta Prime Rentals’ Liability

5.1. Comporta Prime Rentals is not a services broker; it solely and exclusively provides an information service and booking management as appears on its website. Traveller-Users may contact Property Owner-Users directly through any of the means offered on the website. Comporta Prime Rentals shall not be held liable for the veracity, quality, price, content or availability of the service that the User wishes to contract or has already contracted.

5.2. Comporta Prime Rentals only assumes liability for the damages the User may suffer stemming from the use of its website, when said damage is attributable to wilful misconduct on the part of this company.

5.3. Comporta Prime Rentals assumes no responsibility for the administrative authorisations for the Properties should they be necessary; the responsibility for such lies solely with Property Owner-Users.

5.4. The User acknowledges and accepts that use of the website, as well as the rendering of the services offered thereon is entirely at their own risk and entirely at their own responsibility.

5.5. Comporta Prime Rentals’ activity is constrained to publication of the advertisement of the Property included by the User, with the information the latter has provided. The foregoing notwithstanding, it shall employ all the diligence available to it to provide a good service, including fraud-prevention measures, validations of photographs of the buildings and publishing Users’ comments on their stay in the Property advertised on Comporta Prime Rentals.

a. Regarding the information

Comporta Prime Rentals shall not be held liable for the decisions taken based on the information supplied on the website, nor for the damages caused to the User or to third parties due to actions solely grounded on the information obtained on the website.

b. Templates and recommendations

Comporta Prime Rentals will make contract templates and/or other documents of a legal nature, advice for achieving a satisfactory rental and avoiding fraud, information concerning different tourism regulations, and/or other wide-ranging recommendations available to Users on the website. Comporta Prime Rentals offers this information merely for information purposes and shall not be held liable for its content, for the currency of said information, nor for the use that Users make of the same, as well as any adverse outcome of the relationship.

c. Regarding service quality

Access to the Website and Apps does not imply that Comporta Prime Rentals is obliged to control the absence of viruses, worms or any other harmful computer element. In any event, it is up to the User to have suitable tools to detect and deal with harmful computer software.

Comporta Prime Rentals shall be not held liable for the damage produced on Users’ or third-party computer equipment while providing the website service.

d. Regarding service availability

Comporta Prime Rentals shall not be held liable for the damages of any kind of products in the User due to failures or falls in telecommunications networks that produce the suspension, cancellation or interruption of the website service prior to or while it is being rendered.

e. Concerning sites linked through the website

The access service to the website includes links that enable the User to access other Internet pages and websites that maybe of interest to such as, for example, car hire or travel insurance, among others.

However, Comporta Prime Rentals assumes no liability regarding the connection to or contents of third-party linked websites referred to on the website and it shall not be held responsible for damages produced by the contents and/or services of the linked webites being unlawful, their quality, them being out of date or their availability, errors or uselessness, nor for any other damage that is not directly attributable to Comporta Prime Rentals.

6. Obligations Incumbent to the User

The User is generally obliged to comply with this Legal Notice and, if applicable, the Specific Conditions, as well as complying with the special warnings or instructions for use contained therein or on the website and to always act in accordance with the law, with good manners and in good faith, employing suitable diligence for the nature of the service they are enjoying, refraining from using the Website and Apps in a way that could impede, damage or deteriorate normal functioning of the same, the goods or rights pertaining to Comporta Prime Rentals, its suppliers, the other Users or any third party in general.

Specifically, and without this implying any limitation on the obligation assumed by the User, of general application in accordance with the foregoing paragraph, when using the website and in providing the services, the User undertakes to: (i) Provide, if applicable, their true data and to keep it up to date; (ii) not to introduce, store or disseminate on of the Website and Apps, any information or material that were libellous, insulting, obscene, threatening, xenophobic, that incites discrimination for reasons of race, gender, ideology, religion or which is in any way injurious to morality, public order, fundamental rights, public liberties, honour, the privacy or image of third parties and in breach of current legislation in general; (iii) not to introduce, store or disseminate using the website, any computer programme, data, virus, code, hardware or telecommunications equipment or any other electronic or physical instrument or device that might cause damage on the website, in any of the Services or on any piece of equipment, systems or networks pertaining to Comporta Prime Rentals, to any User, to Comporta Prime Rentals suppliers or to any third party in general or that is capable of altering them in any way or impeding them from functioning normally; (iv) to appropriately safeguard the “Username” and “Password” given to Users by Comporta Prime Rentals, as identification elements that enable access to the different services offered on the website, undertaking not to let third parties use or have access to them, assuming full liability for the damages that may stem from undue use of the same. Users likewise undertake to notify Comporta Prime Rentals as soon as possible if they are lost or stolen as well as of any risk of a third party accessing the “Username” and/or “Password”; (v) not to undertake advertising, promotional or commercial exploitation activities through the website, not to use the content and, in particular, the information obtained through the website to send advertising, messages for direct sales or other commercial purposes, nor collect or store personal data pertaining to third parties; (vi) not to use false identities, not to impersonate other people’s identities when using the website or in the use of the services on the website, including the use, if applicable, of third-party passwords or access keys or in any other way; (vii) not to destroy, alter, use for their usage, render useless or damage the data, information, programmes or electronic documents belonging to Comporta Prime Rentals, its suppliers or third parties; (viii) not to introduce, store or disseminate any content that violates intellectual or industrial property rights or third-party business secrets, nor in general any content that, compliant with the law, they are not entitled to make available to third parties on the website.

7. Communications

For the purposes of these General Conditions and for any communication that be required between Comporta Prime Rentals and the User, the latter should contact Comporta Prime Rentals through the contact forms available on the website.

8. Legislation

This Legal Notice is governed in all aspects by Portuguese law.